mindsON RBQM | Episode 17: Sharpen your Critical Thinking: What questions would you ask to get to root cause? (Americas-EMEA time zone)
What are the skills we need people to have when analyzing KRIs and other risk indicators? How can we help people develop those skills? We will deep-dive into an example of KRI analysis to show how the D-I-G-R root cause analysis method is more effective than the overly simplified “Five Whys.”
