PART 2 | From Theory to Practice: Real-World RBQM Workshop

We will share an example of output that a central monitor might see and work together to investigate to determine if there is an issue and then try to determine the root causes. We will use the D-I-G-R root cause analysis method and show how it is more effective than the overly simplified “Five Whys.” Come along to take part – or just listen and learn.