actON QbD Workshop | Episode 13: The emerging role of AI in RBQM

The Emerging Role of AI in RBQM

Vendor oversight continues to be a major challenge in clinical operations, particularly as studies become more complex and data volumes increase. RBQM, supported by AI-enabled systems, offers a structured and transparent way to manage this complexity.

This episode of actON QbD explores how an RBQM approach, supported by tools like MyRBQM Portal, enables data-driven oversight of CROs and other vendors. The session focuses on how centralized dashboards, KRIs, and quality metrics help sponsors monitor vendor performance, support protocol adherence, and maintain regulatory readiness.

Led by Julien Goncalves, Head of Growth at Cyntegrity, and Keith Dorricott, MBB, Lead Instructor at Cyntegrity, this session connects emerging AI capabilities with practical RBQM execution.

During the session, participants learn how to:

• Apply RBQM principles to vendor and CRO oversight

• Use centralized dashboards and KRIs to assess vendor performance

• Leverage quality metrics to support consistent oversight

• Strengthen transparency, auditability, and accountability across partners

• Support regulatory compliance through structured, data-driven processes

This session is designed for sponsor teams, clinical operations, quality, and RBQM professionals seeking clearer, more effective vendor oversight supported by AI-enabled RBQM systems.